Terms and Conditions

Please read these Terms and Conditions carefully before engaging with P2P Tours, a tour company based in Uttarakhand. These Terms and Conditions govern your use of our tour, transportation, and hospitality services. By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

  1. Booking and Reservations:     
    1.1. All bookings and reservations are subject to availability.
    1.2. Customers must provide accurate and complete information during the booking process, including contact details, travel preferences, dietary restrictions, and any other relevant information requested by P2P Tours.
    1.3. The minimum age requirement for booking our services is 18 years. Minors must be accompanied by a legal guardian or responsible adult.
    1.4. P2P Tours reserves the right to refuse or cancel bookings at its discretion, including but not limited to cases of non-compliance with these Terms and Conditions or where it deems necessary for safety or operational reasons.

  2. Pricing and Payment:
    2.1. Prices quoted by P2P Tours are in the local currency and are subject to change without notice. Any changes to prices will not affect confirmed bookings. 2.2. Customers are responsible for the full payment of their bookings according to the agreed-upon terms and conditions.
    2.3. Payment methods accepted by P2P Tours may include credit cards, debit cards, bank transfers, or other forms of electronic payment. Additional fees or charges may apply depending on the chosen payment method.
    2.4. Customers are responsible for any additional fees, taxes, or surcharges imposed by local authorities or third-party providers.

  3. Cancellation and Refunds:
    3.1. Cancellation and refund policies are governed by the Cancellation Policy outlined separately by P2P Tours. Customers are advised to review and understand the applicable Cancellation Policy before making a booking.
    3.2. Refunds, if applicable, will be processed according to the terms and conditions specified in the Cancellation Policy.

  4. Travel Documents and Insurance:
    4.1. Customers are responsible for obtaining and ensuring the validity of all necessary travel documents, including passports, visas, permits, and medical certificates. P2P Tours will not be held liable for any issues or costs resulting from inadequate or expired travel documents.
    4.2. It is highly recommended that customers obtain comprehensive travel insurance to protect themselves against unforeseen events, such as trip cancellations, medical emergencies, lost luggage, or personal accidents. P2P Tours will not be responsible for any costs, losses, or damages incurred by customers who fail to obtain adequate travel insurance.

  5. Health and Safety:
    5.1. Customers are responsible for assessing their own health and physical condition to determine their suitability for participating in tours, activities, or events offered by P2P Tours. Some activities may involve physical exertion, exposure to natural elements, and potential risks. Customers participate at their own risk. 5.2. Customers must comply with all safety instructions, guidelines, and regulations provided by P2P Tours, tour guides, transportation providers, and activity organizers during the course of their engagement with our services.
    5.3. P2P Tours reserves the right to deny participation or remove any customer from a tour or activity if their behavior poses a risk to themselves, other participants, or the smooth operation of the services.

  6. Limitation of Liability:
    6.1. P2P Tours shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or personal injury, arising from or related to the use of our services, unless caused by our willful misconduct or gross negligence.
    6.2. P2P Tours assumes no responsibility or liability for any acts, omissions, negligence, or misconduct of third-party service providers, including but not limited to transportation providers, accommodations, tour guides, or activity organizers. Customers engage with these third-party services at their own risk.
    6.3. P2P Tours shall not be held liable for any delays, changes, cancellations, or disruptions to services caused by unforeseeable circumstances or events beyond our control, including but not limited to natural disasters, pandemics, strikes, or acts of terrorism.
    6.4. P2P Tours shall not be responsible for any loss, damage, theft, or delay of personal belongings or equipment during the course of engaging with our services. Customers are advised to take necessary precautions to safeguard their personal belongings and valuables.

    1. Intellectual Property:
      7.1. All intellectual property rights, including but not limited to trademarks, logos, website content, tour itineraries, and promotional materials, belong to P2P Tours. Customers agree not to reproduce, distribute, modify, or use any intellectual property of P2P Tours without prior written consent.

    2. Governing Law and Jurisdiction:
      8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Uttarakhand, India. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Uttarakhand.

    3. Severability:
      9.1. If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that reflects the original intent as closely as possible.

    4. Amendments:
      10.1. P2P Tours reserves the right to modify or amend these Terms and Conditions at any time. The updated version will be posted on our website and will become effective immediately upon posting. Customers are responsible for regularly reviewing these Terms and Conditions to stay informed of any changes.

    If you have any questions or concerns regarding these Terms and Conditions, please contact P2P Tours using the contact information provided on our website. By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.